RULES OF PLAY
We have a few simple 'rules of play' that are easy to follow:
We know parents have eyes in the back of their heads, however Play Central is a large facility and it can be very difficult to keep an eye on a large number of children. Unless arranged prior, the maximum number of children on adult/guardian may supervise is 4 children.
We expect all guests to respect other the safety and wellbeing of fellow patrons at Play Central. Abusive or aggressive behaviour will not be tolerated.
We encourage all guests to use the equipment, including adults. Be mindful of people younger and smaller than yourself.
Shoes or bare feet are not permitted on the play structures.
No food or drink is allowed on the play structures.
For the safety of all guests, play structures must be used properly at all times. This means:
No running up the slides
No head-on ramming of dodgems
Remaining seated on all motorised attractions unless instructed by an attendant
If there is a queue to use any ride or attraction, please wait your turn as there will be plenty of opportunity during your visit.
All patrons must comply with the instructions of Play Central staff.
wellbeing is paramount
For the benefit of all guests we have a 3-step policy for unruly behaviour:
If Play Central staff become aware of unruly behaviour by adults or children they will speak with them.
If unruly behaviour continues in the instance of a child, their parent/guardian will be advised that the child has been misbehaving. Adults will be warned.
If the misbehaviour persists, the child and the parent/guardian (and any other children who would be unaccompanied if the adult left) will be asked to leave.
We want everybody who comes to Play Central to enjoy a happy, welcoming and safe environment.
SAFETY IS OUR MANTRA TOO
Underpinning 'fun' is safety and wellbeing. It's part of our D-N-A. To ensure we provide a safe, bright and friendly environment for children and adults alike we've taken care of every detail, including:
- Single entry/exit point and wristbands for all patrons so that children cannot leave without their parent/guardian, and unauthorised visitors are, well, unauthorised to enter!
- Trained staff complete with working with children checks, food service training and first aid training
- Uniforms to distinguish Play Central staff from parents/guardians
- Security cameras
- Staff 'on the floor' at all times to cater for every question and need
- Certified safety play equipment with regular safety checks and cleaning protocols.